About Us

Standards of Conduct

Contract Packaging Association members operate on the presumption that every business is based on a personal commitment to the highest of standards.

As such, a member of the Contract Packaging Association shall:

  • Protect the safety, health and welfare of the public and the client in the fulfillment of his or her professional duties and will refuse an assignment rather than compromise standards of integrity
  • Determine its qualifications to perform any assignment for a client and accept only those contracts in which it has complete competence
  • Treat all information relating to the business affairs of a client as confidential, including the client’s name, if they request anonymity
  • Conduct its business in a professional and dignified manner, and will, at all times, uphold the honor and integrity expected
  • Continue to pursue knowledge and professional development in its operations to provide clients with state-of-the-art satisfaction, and will contribute effort and funds to the furtherance of appropriate technology
  • Establish a fee schedule for each client and accept payment for services from only one source in the conduct of a project unless both parties agree and are informed of each others participation
  • Be truthful and forthright in observations and recommendations to clients and endeavor to make clear the significance and limitations of reported findings
  • Be honest and objective in relations with vendors and describe their products fairly and accurately with clients